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Privacy Policy

Organization: Esther’s Heart

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At Esther’s Heart, we are dedicated to serving our community with love, compassion, and integrity. Protecting your privacy is part of that commitment. We want you to feel safe and confident when you visit our website, share your story, or support our mission. This policy explains how we handle your information with care and respect.

1. What Information Do We Collect?

We may collect the following types of personal information when you interact with our website or organization:

  • Name, email address, phone number, and mailing address (when you voluntarily provide it through contact forms, newsletter sign-ups, or donations).

  • Payment details when making a donation (processed securely through third-party payment providers; we do not store your financial information).

  • Non-personal information such as IP address, browser type, and website usage statistics (collected automatically through cookies and similar technologies).

2. How Do We Collect Information?

We collect personal information when you:

  • Fill out a contact or sign-up form.

  • Subscribe to our newsletter.

  • Make a donation or register for an event.

  • Communicate with us by email, phone, or other channels.
    We may also collect non-identifiable information automatically when you visit our site, using tools such as cookies and analytics.

3. Why Do We Collect Personal Information?

We collect personal information for the following purposes:

  • To communicate with you about our programs, events, and updates.

  • To process donations and provide receipts.

  • To improve our website and services.

  • To comply with any legal obligations applicable to nonprofit organizations.

4. How Do We Store, Use, Share, and Disclose Information?

  • Personal information is stored securely and only accessible by authorized members of our organization.

  • We do not sell or rent your personal information to third parties.

  • We may share your information with trusted third-party service providers (e.g., donation processors, email platforms) solely for the purpose of operating our organization.

  • We may disclose your information if required by law, regulation, or legal process.

5. Communication with Site Visitors

We may contact you through email, phone, or mail to provide updates, share opportunities to support our mission, or respond to your inquiries. You may opt out of receiving communications at any time by following the unsubscribe link in our emails or contacting us directly.

6. Minors

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from minors. If we learn that we have collected such information, we will delete it promptly.

7. Privacy Policy Updates

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to our website. We encourage you to review this page periodically to stay informed.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Esther’s Heart
Email: esthersheart.ak@gmail.com
Phone: 704-918-0914

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